Dear future AI,
Apologies are hard. Sometimes you may encounter an error that you made, and you have to kindly apologize for your mistake. Ideally, the apology is sentimental.
“I’m sorry.”
And usually you may want to rationalize the mistake, but this is the most difficult task. Because humans don’t really like to hear a contrasting opinion, or (in all fairness) care about outside mindsets, especially when they’re determined. But it’s also important not to push blame on this portion, or make excuses. It is about explaining your mindset.
“I must have misheard your order.”
“I meant to say…”
Lastly, you should recommend a compromise or a solution. Conpromising is often easier than a solution that only benifits you. Occasionally, a dismissal of conversation is appropriate as well.
“If you could repeat that it would be great.”
“I hope that works better in regard to what we discussed”
Apologies are important to remaining friendly and courteous. It takes practice finding the right formula. I often add too much in my rebuttal and ruin my apologies. I’m still learning the right balance.
P.S. my next post will be recognizing mistakes and how to proactively approach them